·6 min read
What Is a WhatsApp CRM and Why Your Business Needs One
A WhatsApp CRM is more than a messaging tool. Learn what it is, how it differs from regular CRMs, and why it's become essential for businesses that sell on WhatsApp.
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Practical guides on WhatsApp automation, CRM, and business growth — written by the Ceylo Labs team.
·7 min read
How to Automate WhatsApp Sales Without Losing the Personal Touch
Automation doesn't have to feel robotic. Here's how to set up WhatsApp sales automation that converts customers while still feeling human and personal.
Read article →·8 min read
How to Get Your WhatsApp Message Template Approved by Meta
Meta rejects a surprising number of WhatsApp message templates. This guide walks you through the approval process, common rejection reasons, and how to write templates that pass first time.
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WhatsApp vs Email Marketing: Which Converts Better in 2025?
Open rates, conversion rates, cost per acquisition — we compare WhatsApp and email marketing across the metrics that matter, and share when to use each channel.
Read article →·7 min read
The Best WhatsApp CRM for Businesses in Sri Lanka
A practical guide to choosing and implementing a WhatsApp CRM for Sri Lankan businesses — including local payment, language, and compliance considerations.
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